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16/12/2025

Matt Tomkin

How AI Search is Impacting the Insurance Industry

Finding your insurance brokers target audience

AI search is impacting the insurance industry drastically, but many of the optimisation methods remain the same. Learn more about increased visibility today.

AI has impacted every industry in various ways, and the insurance industry has been quick to adopt these tools into its workflows. Approximately 92% of insurance companies in the UK are using AI right now, with the majority having moved past the pilot project stage.

 With so many insurance companies and brokers relying on aggressive SEO campaigns to drive traffic to their offerings, AI search is forcing change. Let’s look at just how AI search has transformed how insurers approach digital marketing, and what you can do to take full advantage.

Are people using AI search?

AI has become a worldwide phenomenon, with one survey finding that as many as 70% of UK respondents had consciously used an AI tool in their daily lives over the past six months. And despite these high numbers, the UK still lags behind the global average of 82%.

 In terms of the search experience, AI has made tremendous inroads into what people are seeing. Roughly 30% of UK-specific AI searches show AI overviews, and 53% of adults said they saw these AI summaries often, even when they weren’t necessarily searching for them.

 In short, yes, AI is firmly a part of the search experience, even if you’re using traditional Google search, rather than dedicated tools like ChatGPT or Perplexity.

How will AI search change how people look for insurance brokers?

AI search will shift how people find you by offering instant answers within search engines themselves.

AI search will shift how people find you by offering instant answers within search engines themselves. In other words, these are the zero-click answers you might have heard of. Inevitably, this will and already has led to a decline in the number of clicks.

All industries have seen at least some decline in their click-through rates (CTR) since AI search came to the fore. According to one study, media publishers saw decreased CTR rates of up to 50% due to AI summaries.

What does this mean for you? Insurers and brokers must now go beyond providing basic information on their platforms in the pursuit of profitable SEO campaigns. Another key impact is that potential clients can get an instant education on issues like:

·  Policy types

·  Average rates

·  Insurance claims processes

 

Essentially, this could bypass many of the interactions your broker would otherwise have with a prospective client via email, live chat, or video call. Instead, brokers will spend more of their time on later-stage conversations, where details and nuances are crucial for empowering clients to make the best decision for them.

On a side note, one aspect to bear in mind is that AI search continues to struggle with subjects involving hyper-local insights. Agents willing to deploy their own specific knowledge will have the potential to not only dominate local SEO but also encourage more in-depth interactions further down the sales pipeline.

SEO vs. GEO/AEO


The chances are you already know that traditional SEO involves using techniques like technical SEO, link building, and keyword optimisation to get your brand as highly ranked as possible on search engines like Google and Bing.

But Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO) are muddying waters. Here’s how they figure into the AI search landscape:

·   AEO – Structuring content that features in direct answers, including voice search and featured snippets. The goal is to provide immediate answers, risking reduced clicks but increased visibility.

·   GEO – GEO is a trusted source for Large Language Models (LLMs). These provide answers with content drawn from high-quality, comprehensive sources. From an insurance perspective, GEO concentrates on ensuring that your information is powering these AI summaries.

Is there any reason to abandon SEO in favour of AEO and GEO? No, because AEO and GEO are a part of SEO. The easiest way to think about these two concepts is different strategies within the evolving world of SEO. The difference is that brand authority has never been more important in the AI search era.

How to ensure your brokerage features in AI search

AI search is an extension of traditional SEO. That’s why many of the tactics used to appear in AI-powered search engines will resemble the strategies you’re already using. Again, the same principles of building brand authority, writing conversationally, and creating expert content are in effect.

If you’re wondering what you can do right now, let’s split each strategy into different categories:

Insurance brokerage content

 
Content is still king. But what makes great content for AI search?

  • Write Naturally – The language you see in AI summaries tends to mirror how people ask and answer questions in real life. They’re not using jargon or academic speak. They’re using easy-to-understand language.

  • Demonstrate Expertise – What separates you from generic content is specifics, such as insurance case studies, localised stats, like premiums and accidents, and real-world examples. Over time, this will build your brand and topical authority.

  • Answer Directly – AI prefers direct answers. Anticipate the questions people have and provide clear answers on the page, such as through comprehensive FAQ sections.

Ultimately, the problem can’t be diagnosed by assumptions. Marketers might think they know what the problem is, but you can only

On a side note, if you want to provide unique content that keeps users on the page after they click, consider utilising different formats. White papers, interactive platforms, and videos are usually safe from being harvested for AI summaries because they’re difficult for these tools to automate.

Technical optimisation for insurance brokers


Technical SEO is part and parcel of traditional SEO, and the same goes for AI search. In short, if you’re already doing things like Schema Markup, optimising for mobile and structuring your content using short paragraphs, bullet points, and descriptive headings, you’ve already covered this requirement.

 

Authority and visibility


Brand authority and demonstrating your activity across the online world have always mattered, but they take on a new level of importance for AI search.

Building your authority and trustworthiness isn’t just about creating fantastic content, but also about strong backlinks and consistent branding across different online touchpoints. Insurance brokers must also consider local SEO in their primary markets.

 

Local SEO isn’t purely about optimising for location-specific queries but producing content that’s genuinely relevant to that community.

You’ve likely already recognised similarities between optimising for traditional SEO and AI search. That’s why Tao Digital Marketing is here to take the strain and maximise every SEO pound spent. If you’d like to learn more about our AI search services, contact us now.

16/12/2025

Matt Tomkin

Understanding Click-Through-Rate for LinkedIn Ads

Finding your insurance brokers target audience

LinkedIn is commonly associated with helping people to find a job and businesses for sourcing leading talent in their industry, but how does it fare on the marketing front?

Although the likes of Google and Facebook tend to be the go-to options for advertising, LinkedIn punches well above its weight. Per the latest statistics, advertisements on LinkedIn reach about 14% of the global marketing audience. Considering its user base falls far below that of the other major social media platforms, this is an impressive feat.

That leads us to the all-important question: How effective are ads on LinkedIn? In this guide, we go into the click-through-rate (CTR) of LinkedIn ads to help you determine whether they are worth investing in.

How CTR on LinkedIn ads are tracked

CTR is tracked on LinkedIn much like any other platform. The formula is:

CTR = (Clicks / Impressions) x 100%

What counts as a click varies by campaign objective, such as whether you’ve set your campaign to drive website visits or brand awareness.

Experts have found that LinkedIn ads see a 33% increase in purchasing intent for brands and up to a 300% increase in their brand attributes. Additionally, marketers have reported a 200% increase in their conversion rates when compared to other platforms.

The average click-through rate for LinkedIn ads

Defining average CTR for LinkedIn ads isn’t an exact science because you’ll see various marketing agencies arriving at different conclusions. Generally, a Sponsored Content ad will have a 0.44% CTR, which varies by industry and ad format. What all such studies have in common is that they never surpass 1%.

Even though this sounds incredibly low, it’s vital to remember that CTR itself is just one part of the puzzle. A CTR that falls under 1% is appalling if the people clicking aren’t interested buyers, whereas it’s excellent if all of those people clicking have a high chance of taking action.

But how does CTR change by industry? This is where the picture gets murkier, which is why we’ve aggregated the data from several sources to arrive at the following averages for global advertising in the following industries:

·  Law – 0.4-0.6%

·  Insurance – 0.5-0.56%

·  Professional Services – 0.39-0.65%

·  IT/Software – 0.64-0.66%

·  Finance – 0.5-0.88%

Generally, Sponsored Content and image ads tend to perform the best, with text-based ads performing the worst. None of these numbers are impressive on paper, but marketers consistently cite LinkedIn ads as one of their best-performing channels. According to one journey-mapping company, LinkedIn ads delivered a 113% return on ad spend (ROAS).

What would be classed as a good CTR for LinkedIn ads?


Good CTRs should be benchmarked based on the overall average for the platform and ad type, alongside the average CTRs for your specific industry. Generally, anything over 1% is considered good, and anything over 2% is exceptional.


What affects CTR on LinkedIn ads?

Not getting the CTR you’re expecting on your ads?

If you feel like you’re wasting your money marketing spend on LinkedIn because you’re not getting the response you expected, it’s time to dive into the factors that actually influence your CTR.

Any marketer who’s up to snuff will begin by investigating each of the following:

Creative, targeting, format
  • Creative – It starts with the creative behind the ad, including the headlines, copy, call to action, images, and videos.
  • Targeting – Are you hitting the right audiences, and are you using segmentation appropriately?
  • Relevance – Does your ad align with the interests and needs of your target audience?
  • Format – CTRs vary wildly across different ad formats, with Sponsored Content leading the pack and text ads being relatively ineffective.
  • Placement/Frequency – This focuses on where your ad is being shown and how often it’s being shown, which zeroes in on the issue of ad fatigue.
  • Landing Page – Where are those clicks going? Your landing page is just as important as the ad itself because a landing page that fails to compel will just lead to excessive bounce rates.

Ultimately, the problem can’t be diagnosed by assumptions. Marketers might think they know what the problem is, but you can only confirm it through in-depth A/B testing. That means trialling different copy, visuals, CTAs, and even individual landing pages.

Improving LinkedIn ad performance and CTR

Your CTR is bound to improve when you build your creative processes and testing around real data. Gut feeling rarely ends with positive results in today’s world, which is why achieving high CTR and conversion rates immediately is incredibly rare and should be considered the exception rather than the rule.

Here are a few ideas for how you can begin refining your ad performance and improving your ROAS:

Begin broadly but refine quickly

 
Start any campaign by testing out multiple audience segments early. When CTR begins climbing, double down and see whether those results hold. Don’t get tempted to over-optimise during the earliest stages.

Test creative types


You could be duplicating your ads and changing one element of them. Only ever change one element at a time to see how those tweaks impact your ads. It could be a headline, image, or CTA.

Synchronise with audience cycles


Audiences naturally decay over time as ad fatigue kicks in, but each cycle doesn’t run at the same tempo. Whether it’s a cold audience, in-market audience, or a retargeting audience, establish new campaigns based on the lifespan of each audience.

Optimise for eye-catching content


The key to CTR is content that stops the scroll. Focus on the type of content that stops that motion through chart visuals, first-line hooks, and direct contrasts to your competitors. That’s the first step to chasing conversions.

 

Unfortunately, this is the type of exercise that so many busy professionals either don’t understand or don’t have the time to do. Instead of wasting your ad spend, consider outsourcing to a professional team, like Tao Digital Marketing, that can create, run and optimise your ads in the background.

If you’re interested in learning more about running LinkedIn ads that don’t just earn clicks but earn conversions, get in touch with Tao Digital today.

16/12/2025

Matt Tomkin

A Basic Guide to How AI Affects Your Business in Search

Finding your insurance brokers target audience

AI-powered search, including new search engines, platforms and AI features incorporated into existing platforms, is giving businesses a fright. It’s fair to say AI has taken the world by storm, with 78% of businesses claiming to have incorporated AI into at least one business function.

With the rise of zero-click searches and more people opting for platforms like ChatGPT to conduct searches, where does this leave firms in their digital marketing efforts?

In this guide, we’ll discuss what AI search engines are and how they’re going to affect your business in an SEO context.

Latest updates in AI and search

AI in search results is entirely mainstream now, with a study last December revealing that AI overviews appeared in 47% of all search results, taking up 48% of mobile screen space.

 But what else are we seeing from AI and search?

  • Zero-click answers, where queries are answered directly within the search engine itself.
  • Shift away from keyword matching to entity mapping.
  • Increased importance of trust and brand authority in ranking.
  • Evolving SEO tools powered by AI to predict AI visibility via third-party modelling.
  • Increasing need for comprehensive content strategies to appeal to AI agents and human users.
  • More use of popular AI platforms, including ChatGPT and Perplexity, as an alternative to search engines.

Little of this should come as a surprise, as users have generally reported positive search experiences with the coming of AI. Despite businesses fearing the worst, 85.7% of businesses are investing in AI SEO, with 61.2% planning to spend even more on SEO.

In short, companies aren’t going to stand still, and you shouldn’t either.

Understanding what AI search really means

AI search differs from traditional search in several ways. Rather than relying on keyword-matched lists, it uses natural language processing and machine learning to incorporate context and intent into the equation. These technologies allow AI searches to generate synthesised answers that better match what the searcher was looking for.

In other words, it uses semantic understanding to grasp the meaning and context behind the words. Additionally, many AI search platforms use vector embeddings to determine relevance based on the similarity between concepts.

AI search is big business, having grown by 55 million users from July to August 2025, to a total of 743 million users, per a Wix study. Despite the big numbers in play here, the fact remains that traditional search continues to dominate.

Here’s a breakdown of the top AI search platforms and their current monthly active users, as determined by Wix:

List of AI Search Engines
  • ChatGPT – 489 million unique visitors (accounting for 78% of all AI search traffic).
  • Perplexity AI – 22 million unique visitors.
  • Not available, but Copilot is integrated into Bing, which makes up 10.5% of desktop search traffic.
  • Google Gemini – Not available, but already integrated into Google, with a quarter of Americans reporting that they’ve used it within the last six months, usually via other Google products.
  • Brave Search – Less than 100 million unique visitors.

Other AI platforms, including Claude and DeepSeek, have far smaller user bases and make up a fraction of the overall AI search market, which ChatGPT dominates.

Should you worry?

Although AI search has demonstrated high growth rates, Google alone clocks up 3.25 billion unique visitors, meaning there’s over four Google users for every one user of all major AI search platforms combined. These numbers should demonstrate that there’s no chance of traditional search disappearing anytime in the near future.

What factors influence AI results?


AI search results are influenced by many of the same factors as traditional search. If you’re already getting the SEO basics right, you’re most of the way towards optimising successfully for AI search.

Primarily, AI search results are influenced by:

·  Content quality

·  Brand authority

·  Topical depth

·  Content structure

·  User intent

·  Structured data

·  Technical aspects, including schema markup


How AI search engines will impact your business

You’ve likely already seen the reports on organic traffic drops since the arrival of AI search, including Google’s own AI Overviews. According to one study, AI Overviews can cause a 15-64% drop in organic traffic, depending on your industry.

It’s most certainly not something you can ignore. Likewise, AI search engines haven’t killed SEO, either, but they have forced a dramatic shift in the landscape.

Content must focus on intent over simply stuffing the correct keywords in, because intent is what AI prioritises. The focus must be on expertise and providing the in-depth insights that AI search struggles to replicate by itself. As long as it fits the needs of the user and incorporates comprehensive coverage, you’ll continue to succeed in the era of AI search.

AI search functions differently, but the old principle of producing valuable, unique content that provides real value for your target audience continues to take centre stage. The difference now is that AI is enforcing it more vigorously, and businesses that cannot do that will drop away.

Ensuring your business appears in AI search results

Getting your business into AI search results relies on tailoring your content to be picked up by these platforms, including Google’s AI Overviews. But what does it mean to optimise content for AI?

Follow these three principles:

  • Make Prompt-Friendly Content – Provide direct answers to user questions with natural, uncomplicated language. Get your wording right, and AI can easily summarise and use your content in its results. That also includes optimising the structure of your content, including headings and lists.
  • FAQs Win the Day – Dedicated FAQ pages and comparison pages offer snappy answers that can be incorporated into the types of queries searchers will use on AI platforms.
  • Be the Authority – Context and connections between concepts are at the heart of how AI works, rather than exact-match queries. Create topic clusters that can easily be connected by AI. Over time, this will establish you as the chosen brand expert, helping you to show up in the results more often.

Of course, other aspects go into succeeding with AI search. In particular, you must implement schema markup to help AI understand both your content and its context. The same applies to technical SEO factors, including XML sitemaps, to streamline how your website is crawled.

Should your business be optimising for AI search?

SEO isn’t dead, but it has changed. AI search doesn’t spell the end of the likes of Google, but AI search isn’t going away either. The reality is that all businesses must factor AI search optimisation into their digital marketing plans.

Consumers' behaviour is changing, and more and more people are using AI search tools. Even those that aren’t are still relying on Google’s AI Overviews for answers to their queries. Ultimately, you’re giving your rivals a competitive advantage if you’re not thinking about AI search.

At Tao Digital Marketing, we understand that you may not have the time or expertise to pivot your SEO strategy. That’s why our AI search experts are here to support your company as it adapts to the next frontier of search. To learn more about what our AI search experts can do for you, contact us today.

30/07/2025

Matt Tomkin

The Ways Your Brand Can Be Mentioned in AI Search

Finding your insurance brokers target audience

How people search for answers to their queries has changed. AI search provides succinct, conversational answers at the very top of SERPs, removing the need to click on web links at all. Naturally, businesses and marketers are panicking.

It’s already having an impact, with Google search impressions rising 49% year-on-year but click-through rates (CTR) declining by 30%. Despite these grim numbers, SEO isn’t dead, and it’s still possible to succeed by adjusting to the new reality.

In this guide, we’ll go into what AI search is and how you can get your brand mentioned within these AI overviews.

What is an AI overview?

An AI overview is what you see at practically the top of every SERP page when you enter a Google search query these days. It uses the Gemini model to understand and summarise your queries. The information is pulled from multiple web pages and cited to give you a concise answer.

You may also see it referred to as zero-click search or the Google Search Generative Experience (SGE). It’s a universal improvement on the search experience, with a new survey revealing that 83% of users prefer AIO over traditional searches.

In short, if you’re a brand, a focus is now on becoming the source of the information used by each AI overview to earn that citation and appear at the very top of the page.

Why your brand being featured in AI search is a win

It’s easy to look at the numbers and declare SEO is a waste of time, especially with 60% of searches now resulting in zero clicks. However, savvy marketers know that this is the new normal and visibility as a citation within AI search still leads to clicks. Concentrating on getting featured will still win you clicks, even if it’s not as many as before.

Moreover, let’s not ignore the fact that most people clicking on links in the first place just wanted an answer to a question. They had no interest in buying anything. By removing these visitors from the board, the people who actually click on your site are likely to be more primed for buying.

In other words, it’s a reduction in the quantity of clicks but a potential increase in the quality of clicks.

Think about it like this. When you become the cited source for AI summaries, it’s a signal and an endorsement from Google that you are the authority on that subject. It’s a message that’s also communicated to anyone reading the page, building instant brand credibility at a crucial point in the sales pipeline.

The types of brand mentions in AI search


AI search always cites its sources, but how you’re cited is what matters. Generally, there are four possible ways of being mentioned in AI search:

Linked Mentions, Unlinked Mentions, Cited Mentions, Implied Mentions
  • Linked Mentions – A linked mention is where your brand name is mentioned alongside a clickable link to your site. This is naturally the best possible outcome because you’ve got an authentic link from Google at the top of the page.
  • Unlinked Mentions – An unlinked mention is where you’re named, but you don’t get a link. It’s still a good outcome and may encourage more visits to your site, but any searchers will have to find the link themselves.
  • Cited Mentions – A cited mention is where the AI has used your site as a source for its information. Your brand won’t be named in the answer itself, but it will appear as one of the sources in the right-hand window, alongside the other sources it’s used.
  • Implied Mentions – Sometimes, an AI model may make references to your brand that are clearly yours, but won’t mention or link to you. This is essentially when characteristics describe a product or service.


You can’t control which type of brand mention you’ll get directly. Either way, any form of brand mention has value and sets the stage for claiming one of those coveted linked mentions in the future.

How you can get featured in AI search

Getting featured in AI search means adapting to Google’s preferred overview format. Think structure and a conversational tone, while incorporating detailed information that goes beyond the conventional.

Essentially, it’s just SEO with some slight differences. High-quality content is still king. You might see some marketing firms pushing AI search services as if they’re something entirely separate, but they’re not. It’s just a revamped version of SEO services.

So, what can you start doing to get featured in AI search? Let’s target the four pillars of readying your content for AI in turn.

Building high-quality content

Content quality is still the main priority for Google. They want to see Experience, Expertise, Authoritativeness, and Trustworthiness (E-E-A-T) principles in the content they analyse. Beyond that, include:

· Target audience intent, rather than keywords.
· Build up your topical authority by creating content around a core subject.
· Back up your claims with data and stats from external sources.


Structuring your content

 
AI models are known to favour content that embraces a specific format. It should be well-documented and easy to crawl. The easiest way to deal with this is by following how AI overviews are structured themselves, meaning:

·  Clear headings

·  Short paragraphs

·  Lists

·  Snappy answers to questions

 

Technical SEO


Technical SEO continues to matter even in the AI era. Your website should be primed for mobile, use schema markup and load quickly. Above all, your site should be crawlable and indexable. If you’ve got issues like broken links or AI blockers, you’ll need to change that before you have a hope of getting cited.

 

Brand influence

 
Finally, your brand influence matters because AI models are relying on information drawn from outside your website. What this looks like is much the same as it always did, including:

·  High-quality backlinks

·  Presence in the media

·  Engagement on community platforms

This isn’t something you can rush. It should form part of your long-term brand-building strategy. Naturally, it’s a time-consuming process, which is where Tao Digital Marketing comes in. Let our SEO experts help you dominate search in the AI era. To learn more about our SEO services, contact us today.

30/07/2025

Matt Tomkin

AI and Search Engines: Do You Still Need SEO?

Finding your insurance brokers target audience

Artificial intelligence (AI) is powering search, but what does that mean for SEO?

Many commentators have already prophesied the death of SEO and the coming of ChatGPT, and the Google Search Generative Experience (SGE) lends weight to that. One study already found that just 8% of people click on traditional search links when an AI overview is present, throwing marketers into a panic.

But all is not as it seems. SEO remains the foundation of any online marketing strategy, but it has changed, meaning you’ll need to tailor your tactics accordingly.

The rise of AI search engines

Generative AI has invaded every facet of society, and search is no exception. The rise of ChatGPT, Bing Copilot and Google’s SGE, or zero-click search functionality, means that businesses face enormous challenges. It’s already impacting SEO return, with 60% of searches now resulting in zero clicks through traditional search links.

It makes sense from a user perspective. Rather than clicking through to websites to search for an answer to a query, they can read an AI overview of an active link instead. Often, this is sufficient to provide them with the answers they want. The problem is that it reduces the opportunities for businesses to sell their products and services.

Another change caused by the rise of AI search engines is that user expectations have also changed. Users are happy with the simple summaries they receive from AI. For companies, SEO is no longer simply about being first on a random list of links. It’s now also about being authoritative enough so your website is the source for the AI response.

How AI impacts online search presence for businesses

The main trend that AI has brought to search from a business perspective is fewer clicks and less traffic. It’s a fact that fewer users are clicking on Google SERP links than before. As early as 2024, Gartner already predicted that search volumes would decline by 25% by the year 2026, and this prediction appears to be true.

UK publishers have already reported declining KPIs. In a survey of both news and non-news platforms, click-through rate (CTR) from search declined by between 10% and 25% year-on-year, even when rankings remained stable.

 With that in mind, we can see that:

  • Visibility has shifted, with AI summaries appearing even above the number one spot.
  • AI algorithms are delivering hyper-personalised search results based on behaviour, location and other preferences.
  • AI search focuses on user intent when crafting custom responses.


All of this means that the goal for businesses isn’t simply hitting the number one spot via traditional keyword-driven search, but becoming the cited source for AI overviews.

Will SEO services affect how businesses show in search results?

AI-driven search has already transformed how businesses show in Google SERPs. Instead of a long list of links where users click on the top results, the AI overview now often dominates the screen. Cited sources for these overviews now appear in a small window at the side. In some cases, sponsored links from paid search may continue appearing above the AI overview.

The biggest impact is that paid search will become even more critical in an attempt to beat the AI overview. Another issue is that there are now fewer visible spots to appear organically.

Answer Engine Optimisation (AEO) and Generative Engine Optimisation (GEO)


At the heart of AI-driven search are AEO and GEO. Here’s what they mean in practical terms:

  • AEO – AEO is the Q&A style format that AI overviews tend to take. It uses a conversational tone and a somewhat standardised structure. This is precisely the format firms now need to take in some aspects of content.
  • GEO – GEO is making your content discoverable by AI in the first place. It covers areas like structure, format, metadata and citations. Without a focus on GEO, Google won’t cite your content in its AI summaries.

What all this means is that content that’s been readied for the AI areas must be sufficiently detailed, backed by sources, and go beyond the basics. Do it consistently enough, and your firm will start appearing as a cited source.

However, it's important to note that whilst new terms like AEO and GEO have meaning behind them, at the very core, they are simply branches of SEO. Invest in solid, quality SEO services (don't buy into 'new' created services) and you'll see progress.

AEO and GEO

Why SEO is the crucial service to show in AI search results

Looking through the new reality of search might make you wonder whether it’s time to abandon traditional SEO entirely in the face of SGE. The answer is an unequivocal “no” because the core of the strategies that have worked before still work in the SGE era. If you’re capable of creating detailed content that matches user intent while focusing on the user experience as a priority, you’ll continue to succeed here.

 Moreover, traditional strategies still have their place in AI search results. These include:

·  Keyword optimisation

·  Strategic backlinking

·  Value-driven content

 
The issue isn’t that SEO is dead or dying. It’s that it’s changed as companies and users adapt to the AI era.

How to adapt to the AI search era

There’s no doubt that businesses must adapt to AI search. Replicating the strategies that worked before will only see you investing more to get less. Generally, we can boil down adapting to the AI search era into several key principles:

·  Understanding the New Landscape – SEO is no longer only about keywords and rankings in 2025. It’s about intent, context and credibility. AI isn’t just about what you say, but how you’re meeting the needs of the user.

·  Quality and Context – Content quality and context are the order of the day. AI is concerned about how you’re answering user questions, rather than loading blogs up with keywords.

·  E-E-A-T – The Experience, Expertise, Authoritativeness, and Trustworthiness (E-E-A-T) model has been pushed by Google for years. Now, AI has increased its importance by making it easier to reward sites that actually meet these four key points.

·  Technical SEO MattersTechnical SEO still matters as much as it did before. The AI model has altered how content is consumed, but technical elements like mobile usability, site speed and crawlability are just as relevant as before.

·  Zero-Click Search – More searches than ever don’t result in clicks. That means companies need to reconsider how they evaluate success, such as assessing visibility and brand mentions within AI mentions. In other words, the nature of how we measure digital marketing success has changed.

 
At Tao Digital Marketing, we know that negotiating the single biggest overhaul in search in over a decade is challenging. Let our cutting-edge SEO consultants share the load.  We’ve supported countless businesses in generating the visibility and new business they deserve, and we can do the same for you. To learn more about SEO services in the AI era, reach out to us today.

30/07/2025

Matt Tomkin

Monitoring Online Success as Insurance Brokers

Finding your insurance brokers target audience

What does success look like for your insurance brokerage? It might sound like an obvious question, but every firm will look at online success differently. The concept is relative, and it means choosing the correct metrics to track. Here’s what every brokerage must know about tracking its progress online.

Succeeding in the UK’s insurance industry as an agent or broker means overcoming your competitors in the marketing arena. Having experienced a wave of unprecedented growth, the insurance industry has a market value of £21.7 billion in revenue, but it’s still a minority of players accounting for most of it.

How to know if your brokerage is performing well online

Your business has more data at its fingertips than ever. Despite the insights all insurance brokers have, just 32% of businesses act on the data they have available. That’s important because measuring success hinges upon leveraging data from your online insurance broker marketing campaigns.

Knowing whether your brokerage performs well online means sourcing your prime key performance indicators (KPIs) and getting the latest data in relation to them. Believe it or not, it’s not just about sales or return on investment (ROI).

Crucially, metrics cannot be taken in isolation. You must track your performance over time and compare different periods to determine whether you’re moving in the right direction.

The most important metrics to track are how well your brokerage is seen online

All metrics must ultimately lead back to sales of insurance policies as a brokerage. Yes, driving traffic to your website is important, but it’s all for nothing if it doesn’t ultimately lead to new business.

That’s where so many marketers go wrong. For example, did you know that just 41% of marketers measure the success of their online content marketing campaigns through sales

 So, what metrics should you be looking at to get a better picture of your online presence?

  • Web Traffic Metrics – Page views, total visits and traffic sources.
  • · Lead Generation – Leads, lead sources and lead quality.
  • · Conversion Rates – Visit-to-lead conversions, lead-to-sale conversions and channel-related conversions.
  • · Online Reviews – Google, Yelp and other review platforms.
  • · Social Media Engagement – Likes, shares, comments and mentions.

All these metrics show you where you stand online and on specific channels. Plus, you can use these figures combined with your marketing investments to determine other financial metrics, including Cost Per Lead (CPL), Customer Acquisition Cost (CAC), and Customer Lifetime Value (CLTV).

Don’t lose track of the one metric that matters most for your insurance brokerage, though, and that’s profitability. 

Why your business being seen online is crucial

Most business is done online rather than in the high street, especially when it comes to sourcing new providers. According to YouGov, 81% of Brits use price comparison websites to find new life insurance providers.

Being seen online is how your business thrives because it’s the dominant channel for new business. This fact alone should demonstrate the importance of making online marketing your priority.

If you drill deeper into the benefits of online marketing for insurance brokerages, other reasons to invest in this area of your firm include:

  • Increase your visibility.
  • Grow your brand awareness.
  • Build credibility in your brand.
  • Drive sales for your brokerage.
  • Adapt to today’s insurance clients.

In the past, insurers would open up their branches in places where they could access the most potential clients. The same principle applies here. If you’re not succeeding online, there’s little chance of your brokerage attaining the long-term success it deserves.

Increase your visibilty

How to know when your business needs help with its online performance

Mastering insurance marketing is the most common pitfall that brokers in the UK market struggle with today. Sadly, many businesses die a slow death because they can’t gain traction, so what are the signs that your brokerage needs help?

Declining web traffic

Web traffic should be actively growing in an ideal world. If it isn’t, your online activity needs attention. Likewise, if your bounce rates are going up, it’s a sign that your site isn’t offering the user experience the insurance audience expects. This is especially problematic because Google will penalise your site in the rankings.

A great way to organically grow web traffic is through insurance broker local SEO.

Lack of engagement

Feel like nobody cares about your insurance content? Low time-on-site and a lower average number of page clicks per session show that your audience isn’t responding to your content. In most cases, this is where the problem lies, but it could also mean that your insurance platform isn’t optimised for mobile devices.

Learn how to find your target audience as an insurance broker.

Lead generation struggles

Online marketing is designed to create leads that end in sales of insurance policies and other services. If it doesn’t, your online marketing efforts are going to waste.

Review your sales funnel and identify where customers could be dropping off. Pay special attention to landing pages and the percentage of people actually taking the desired action, such as scheduling an insurance consultation.

Poor return on investment

Every insurance marketing campaign should be analysed for ROI. If your ROI is frequently in the red, you can no longer pass it off as a loss leader. Although long-term customers provide more value, if you’re spending £2 to receive £1, it’s a clear sign that your investments are not paying off.

Learn more about PPC marketing for Insurance Brokers.

Toxic brand reputation

Insurance brokers cannot differentiate themselves based on the product alone. What separates one broker from another isn’t what they sell but the experience they provide to their clients. Two brokers may sell identical policies from the same insurance house, meaning they have to separate themselves in some other way.

Focus on cleaning up your online reputation. Look up reviews from your previous customers and concentrate on the adverse feedback you’re getting. It’s easy to dismiss negative reviews, but they are a roadmap to future improvements. Most Britons will look at the reviews before working with a business, so you cannot afford to ignore them.

Pay attention to trends. If you keep getting the same feedback, it’s an indication that something has to change. And no amount of online marketing mastery will make up for an insurance broker offering a poor user experience.


At Tao Digital Marketing, we know that managing all the moving parts of online marketing is complicated. Acquiring, interpreting, and acting upon the data can feel like a full-time job while running your insurance brokerage. That’s why we have supported countless insurance agents in achieving online success. 

If you’re ready to learn more about transforming your online marketing strategy and measuring success, contact Tao Digital today.

30/07/2025

Matt Tomkin

Website Design Inspiration for Insurance Agencies

Finding your insurance brokers target audience

Your website is your insurance agency’s lifeblood. With most people choosing to compare and buy policies online, a great website drives revenue and grows your brand. However, you’d be surprised at the number of agencies that rely entirely on comparison websites to sell their policies.

According to the latest stats, 15.68% of home insurance agencies in England don’t have a website. Not having one actively holds you back, but if you’re planning to create your agency’s digital shopfront, here’s some inspiration to show you what a high-conversion insurance agency website looks like.

Why do insurance brokers need a website?

Insurance websites are a proven gateway to policy sales. According to one finding, 78% of insurance consumers make a call after running a search. If you don’t have your own website, you practically don’t exist to the majority of your target audience in the insurance industry.

If that’s not enough, here are some other reasons why your brokerage needs a website:

  • Expand your reach.
  • Build consumer credibility.
  • Grow your brand footprint.
  • Increase your conversion rates.
  • Post higher revenues through more policy sales.

All these reasons combined are the pillars of a lasting insurance brokerage primed to sell more policies and generate larger profits.

Best practices for insurance agency website design

Bad design costs sales. Consumers are highly sensitive to poor websites, and they will vote with their feet. According to one study, 60% of Brits abandon five or more purchases annually because of poor web design.

 Best practices have transformed over time, but best practices don’t change by industry. If we look at the psychology and expectations of consumers, the basic principles of design remain the same, including:

  • Simplicity – Don’t add unnecessary elements and risk overwhelming your visitors.
  • Visual Hierarchies – Site structures should support a clear, logical flow of information.
  • Navigation – Navigation systems must direct your target audience to what they need quickly. Don’t expect your visitors to persist in the search for answers.
  • Consistency – Ensure every page is consistent in how it’s designed.
  • Responsive Design – A considerable number of your visitors will access your site on mobile devices. Responsive design adapts your site’s design to whatever device is being used.
  • WCAG – Comply with Web Content Accessibility Guidelines (WCAG) to make your site accessible to the differently-abled.
Graphic of man with laptop and list


Even with these concepts in place, the only genuine way to discover whether you’ve nailed them is to conduct formal user testing. Listen to what they have to say and adjust accordingly.

Learn more about marketing for insurance brokers.

What should an insurance brokerage website design include?

Every industry has its own conventions regarding design. All good websites focus on how each page and individual element comes together to fulfil their audience’s purpose. Here’s what your brokerage audience expects:

Real images of the team

Insurance doesn’t have to be cold and impersonal. Introduce people to the strength behind your brand by including images of your team with up-to-date biographies. It’s one of the most straightforward ways to differentiate your insurance agency from everyone else’s.

Meet the Team Section

Easy navigation

Wherever your audience lands, they should have a clear path toward the information they need. Whether this is one of your service pages or an informational blog, navigation should be self-explanatory.

Navigation Page

Clear testimonials

Insurance brokerages live or die based on their reviews. Showcase the experience you provide by using the words of your current and previous customers. If you already have reviews on third-party websites, like Google and Yelp, show these first with live links to them.

Testimonial Example

Simple, modern contact form

Make it easy for people to get in touch. Not only should your contact form be easy to find, but it should ask for only the bare minimum of information. Ideally, you shouldn’t need more than two or three fields. Embed a contact form somewhere on every page to reduce friction.

Contact Form Example

Persuasive calls to action

Too many brokerages create incredible content and then fail to capitalise on it. Your call to action directs your audience to where you want them to go next. Without a firm call to action, the only way they’ll click is away.

Invest the time in A/B testing to discover which ones work best. What works for you won’t necessarily work for another agency. Some examples of calls to action include:

·  Contact us now

·  Schedule your free consultation

·  Sign up for our free newsletter

·  Download our ultimate insurance guide

·  Follow us on our social media account

Call to Action Example

Strong, transferable branding

Your brand is your story, and it’s the one thing differentiating your insurance agency from your competitors selling the exact same product. Not only should your brand be unique to you, but it should transfer to every other channel, whether that’s social media, your email newsletter, or even an offline presence.

Branding Example

How SEO works closely with website design


Search Engine Optimisation (SEO) focuses on helping your website rank in Google SERPs for the keywords and phrases your audience is using. But SEO and web design are closely aligned, and a failure in one area will impact the other, which drags the whole thing down.

Google already incorporates certain design elements into its ranking signals because its goal is to rank websites based on the best user experiences. Optimising your design is simultaneously optimising your SEO.

Some of the most common areas in which insurance agencies fall down include:

·  Not optimising for mobile

·  Not incorporating responsive design

·  Low-content pages

·  Duplicate content

·  Slow loading times

·  Lack of accessibility features

 
All these things don’t just create a poor user experience. They force users to turn away. If Google detects that users are clicking on your website and then clicking away, it’s a sign of a poor user experience, and you’ll be penalised because of that.

Learn more about SEO for insurance firms.

Build your online presence with Tao Digital

Your website is your primary channel for attracting your target audience and converting them into insurance policyholders. At Tao Digital, our knowledge of the insurance business enables us to blend design and functionality to enhance your existing insurance agency SEO strategy. 

Check out our Stanmore Insurance SEO case study for an insight into the excellent work we do. 

Collaborate with our designers to turn your vision into reality and construct the website that grows your client base. If you’re ready to create the ultimate insurance brokerage website, contact us today.

30/07/2025

Matt Tomkin

Nailing Local SEO as an Insurance Brokerage

Finding your insurance brokers target audience

Local SEO targets your audience where they are. What makes it so effective for insurance brokers in the UK is that people searching for terms like “auto insurance near me” are already primed to buy. Snag them and there’s a high chance you can turn them from visitors into paying policyholders.

According to one figure, up to 46% of searches have local intent, meaning if you’re not targeting this type of SEO, you are missing out on a massive audience. With that in mind, local SEO isn’t the same as conventional SEO, which is why you must be aware of the ins and outs of how to target these searches specifically.

Understanding local SEO for insurance brokers

Local SEO is a microcosm of Google’s global search results, meaning you are only competing against those brokers in your area. Reduced competition and a primed audience are the perfect storm for increasing the number of policies you sell.

Rather than being a different marketing channel, it’s a specific application of SEO focusing on a geographical area. Improving your online presence in this area helps you reach your audience more effectively.

Typically, it’s also a more affordable option with a faster rate of return. After all, there’s much less competition for “life insurance in Bolton” than “life insurance in the UK”.

Why ranking in local search results is important for a brokerage

Ranking in local search results is as important as ranking in national results. According to the latest market stats, the UK’s insurance brokerage market is worth £21.5 billion in 2025, which means substantial competition to elbow your way through. Which is why local SEO is vital for insurance brokers.

Some of the benefits of refocusing and taking the time to concentrate on local SEO include:

  • More Visibility – Many customers start their search for insurance policies with local searches. Growing your local search presence increases the odds that your brokerage will be one of the first brands they come across.
  • Higher-Quality Leads – Targeted local SEO campaigns hit people who are already looking to make a purchase. The leads you’re bringing in usually aren’t window shoppers, thus giving you a better rate of return on your SEO efforts.
  • Serve Your Customer Needs Better – The needs of one market aren’t the same as those of another. Creating content targeted at a more local audience enhances your usefulness, allowing you to drive value to your town or county immediately.
  • Find Your Audience – One of the hallmarks of local SEO is that you’re tailoring your marketing efforts to a particular audience. Moulding your content to the locals helps establish your relationship with these prospects.
  • Faster Results – UK-wide and international marketing campaigns for insurance brokers take time to take hold, if they ever do. Since you’re fighting on a local front, you’re competing with far fewer people, making it easier to gain traction.

The point is that local SEO makes sense because a huge number of people are performing local searches. With fewer competitors to shift out of the way and fewer costs in generating results, SEO is one of the best moves any insurance broker can make.

Ways of pushing your brokerage locally online

Getting your brokerage’s brand out there doesn’t have to be complicated, but it does take time. This is where you should be focusing your efforts because it’s where your market is. According to one finding, 69% of insurance customers search online before they ever schedule a consultation.

 
So, how do you go about expanding your local search footprint?

Optimising a Google Business Profile for an insurance brokerage

Previously known as Google My Business (GMB), your Google Business Profile is your hub for everything about your business on Google. Signing up and claiming your profile is free, so that’s the first thing your business should be doing.

The key to a successful profile is accurate, updated information, including:

  • Business name
  • Address
  • Landline number
  • Mobile number
  • Business hours
  • Photos

Note that you can add photos and videos to your profile. It’s a chance to showcase your broker’s culture and introduce your audience to what your brand is all about. Additionally, ensure your location is accurate, so that you appear in the top results there. Investing in Google Map Optimisation is yet another ranking factor that can give you a big edge.

Check back every so often to ensure your information is accurate, or Google will penalise you.

Claim local listings

Google isn't the only listing platform people use in the UK, but Google does use other platforms as part of ranking for local SEO purposes. Whether it’s Yelp, Yell UK, or Bing Places for Business, the information and format of these other platforms are always the same.

Ensure you claim all of these listings and create consistency across the information on each platform.

Target local keywords

Keywords are the heart of any local SEO campaign, just like they are with a general SEO campaign. Go through the same process of researching local keywords and deciding which ones to use.

Examples of keyword options to think about include words and phrases that include:

  • Your city
  • Your county
  • Your country within the UK
  • Your region
  • Your area

Generally, any local identifiers can be used to find openings in the market. Don’t assume that “near me” keywords are the only ones that matter for local SEO.

Push for customer reviews

Positive reviews are even more critical for local SEO because it’s proven that searchers will take the time to read these reviews. A study from star rankings on Google Business correlate directly with better search rankings and click-through rates.

Encourage your customers to leave reviews on your profile, but make it easy for them. Give them a QR code, where reviews become a one-click experience. Remember, if you don’t ask, the chances are they won’t bother.

Focus on building local links

Local link building means connecting your insurance brokerage with authority websites relevant to your local area. The principle of backlinks is the same as local SEO, and it’s the legal tender of search engines.

If you’ve already run SEO campaigns, the principle is the same. High-quality backlinks relevant to your business and area will drive your rankings higher. Start by approaching local newspapers and business associations to get started.

Upload localised content

Content with a local angle is another way of dominating those local search rankings. Of course, it must still be relevant to your target market, or you won’t get engagement. Consider what your audience is interested in and relate it to insurance.

For example, if you’re selling private health insurance policies, articles on medical networks, claims, and the leading hospitals in the area are examples of high-quality local content.

We understand that while local SEO is straightforward enough from an abstract viewpoint, the same cannot be said for the implementation. At Tao Digital, we know that you can’t afford to be slogging through local SEO at the expense of serving your policyholders. That’s why we provide access to the UK’s leading local SEO experts who will handle everything on your behalf.

If you’re ready to become the number one insurance broker in your area, contact us for your free consultation today.

30/07/2025

Matt Tomkin

What is a Good Click-Through-Rate for Google Ads?

Finding your insurance brokers target audience

Google Ads are the fastest way to get to the top of Google’s search results. Ads that feature on Google search are placed above organic search results, meaning paid ads are the first thing searchers see.

Interestingly, most people aren’t automatically turned off by paid search, with 68.2% of UK consumers unaware that Google results are ads. Like any form of paid advertising, there’s a learning curve involved if you are going to master Google Ads.

Naturally, the click-through rate is one of the most essential parts of Google Ads. In this guide, we discuss what a good click-through rate is and how to improve it.

Understanding Click-Through-Rate (CTR) on Google Ads

Your CTR is measured by a ratio of clicks to impressions. In other words, it’s the percentage of people who click on your ad after seeing it. For a marketer, it’s a measure of how relevant their ad is and whether it’s compelling enough to encourage people to click.

With search advertising in the UK rising to £14.7 billion in 2023, the market has never been more competitive, making CTR more relevant than ever. Some of the reasons why CTR matters include:

  • Impacting the cost of your campaigns.
  • Influences the effectiveness of your campaigns.
  • Lowering your Cost-Per-Click (CPC).
  • Generating more conversions.

In short, a better CTR translates to a more effective campaign and more visitors to your site, where you can then convert them into paying customers.

How the CTR of Google Ads differs depending on the industry

CTR differs heavily by industry because every industry has an entirely different audience. The strategies that work for insurance brokers won’t work for travel agencies, as every audience responds to different marketing triggers.

If we use a WordStream study of industry CTR rates, we can see that the standout industries for average CTRs in 2024 are:

  • Arts and Entertainment – 13.04%
  • Sports and Recreation – 9.66%
  • Real Estate – 9.20%

In contrast, they found that the lowest CTRs were in the legal industry and dental services, with CTRs of just 5.30% and 5.38%, respectively. Overall, these rates have increased significantly over the past five years as Google includes more ads above the fold.

But it’s vital to mention that Google itself doesn’t release comprehensive figures on average metrics. That’s why average CTRs tend to vary heavily based on which company conducts the study, so take all numbers with a pinch of salt.

We’ve also written blogs on facebook ad CTRs, and Google Search Console CTRs.

What factors influence Google Ads CTRs?

The key to a successful CTR is producing the right ad for the right audience. The principle of great advertising doesn’t change based on the channel. But how does Google evaluate your ads, and what results in your CTR?

  • Relevance – Does your ad match user intent and use the right keywords?
  • Keywords – Are your keywords relevant to your target audience?
  • Position – Is your ad in the top position?
  • Extensions – Are you utilising callouts, links, and snippets to improve your ad’s appeal?
  • Copy – Is your ad copy encouraging searchers to click and find out more?
  • Experience – Does your landing page effectively match the promise made in your ad?

You likely recognise these factors from other marketing channels, including social media, and that’s because they are the pillars of what makes a successful ad.

What is a good click-through rate for Google Ads?

A “good” CTR depends on your industry. The traditional advice was that anywhere between 2% and 5% translated to a successful ad. However, this is only a general rule of thumb, and you must conduct your research to determine what’s “good” for your industry.

Start by deciphering the average rate. Anything above the average would be considered a good CTR. Below-average CTRs indicate that your ad either isn’t relevant or compelling. In other words, you’re not fulfilling the expectations of your target market.

Ways to improve Google Ad CTR

Google Ads have immense potential for driving results and helping you to grow your business. On a global scale, businesses that spend $1 on Google Ads see a return of $2, making mastery of this advertising channel one of the most impactful assets your company can have.

But how do you improve your CTR? Here are some starting points for boosting this metric:

Reassess your keywords

Focus on your target keywords. Your ad copy should closely align with the search terms your target market uses. Consider search intent and whether your ad matches up with what your audience wants. You can use Google Search Console to find the right keywords.

One avenue to explore is negative keywords. Instead of targeting specific keywords, you’re excluding specific keywords to prevent random clicks. It’s another tactic for refining your target audience that so many marketers miss out on.

Write better copy

Written copy must grab your audience’s attention in a few seconds. If it doesn’t, their eyes will move further down the page to your competitors. Think about whether your headline grabs their attention and whether it’s persuading them to click.

Don’t forget about ad assets

Ad assets on Google Ads are things like structured snippets, callouts, and site links. These extra media assets can improve visibility and offer extra information to provide additional value to searchers.

A/B testing

Rarely will an ad be an instant hit. The most effective marketers are constantly testing and retesting every aspect of their ads to see which performs best. Crucially, they’re doing this even when they have a successful ad.

Concentrate on aspects like:

  • Headlines
  • Ad copy
  • Images
  • Landing pages

Rework your landing page

Your landing page is part of the package. If people are clicking and immediately clicking away, Google will recognise this and penalise you, assuming you’re providing a poor-quality experience.

Effective landing pages are user-friendly and engaging and ultimately follow through on the intrinsic promises made by your ad.

Ultimately, a successful paid advertising campaign on Google consists of moving parts working together to help your business find its target audience. With so many aspects of profitable online advertising, it’s easy to feel overwhelmed.

At Tao Digital Marketing, we’re the specialists in helping UK firms across a variety of industries reach their target audience. If you’re ready to elevate your Google Ads campaign and turn traffic into conversions, contact us to find out how we can create a bespoke campaign for you.

30/07/2025

Matt Tomkin

PPC Basics for the Insurance Industry

Finding your insurance brokers target audience

Watch TV or browse the web, and it feels like insurance companies are everywhere. In this hyper-competitive market, it’s necessary because it’s both high-volume and high-revenue. And that means utilising every channel available to gain an edge.

Pay-Per-Click (PPC) advertising is one of the most powerful tools in your arsenal in this growing market, and one of the best digital marketing tools for law firms. According to one study, the PPC industry has risen by nearly 9% per year for the past five years, to achieve a market value of £21.7 billion.

Mastering PPC gives you a weapon to reach your target audience and maximise your revenues. Here’s what you need to know about PPC and how it works in the UK’s insurance business.

What is PPC for the insurance industry?

PPC advertising is a strategy where an insurance provider or agency bids for a target keyword, and each time a lead clicks on that Google search link, they’re charged for each click. How much each click costs depends entirely on the competitiveness of that keyword.

The point of PPC is to take advantage of search traffic and convert people as they visit your website. When done correctly, it can drive enormous amounts of revenue because 65% of people who click on PPC are actively looking to make a purchase.

The types of PPC strategies for insurance brokers

Insurance brokers seek keywords that yield the most results for the lowest possible cost. The goal is always the same, but refining your strategy is the tricky part. Generally, there are five major areas insurance agencies should focus on:

  • Keyword Targeting – Uncovering the keywords relevant to an audience with high-purchasing intent, while not being so competitive as to be too costly to run PPC ads on.
  • Ad Copy Optimisation – Creating clear, compelling copy that gets people to stop scrolling and click. Of course, your ad copy must reflect what they’ll find on your landing page, or they’ll click away.
  • Advanced Targeting – Using advanced targeting techniques, like geographic targeting and remarketing, to bring in people who actually convert, rather than just window shoppers.
  • Bidding Strategies – Manual bidding allows you to control budget and spending, but automation also plays a role. Refining your bidding strategies to achieve specific goals, like conversions, Return On Ad Spend (ROAS), or Cost-Per-Acquisition (CPA).
  • Landing Page Optimisation – The perfect PPC ad is irrelevant if your landing page is ineffective at convincing people to purchase an insurance policy. Tweaking with the elements on your landing page is key to not undoing all the good work you’ve done on refining your PPC ads.

Success is ultimately measured by the number of insurance policy purchases people make when clicking on your ads. What works for one insurance brokerage won’t necessarily work for yours, which is why A/B testing and constant monitoring are pivotal to your success.

How much should insurance brokers be spending on PPC?

It depends on how ambitious you are and what you want to achieve. Likewise, your geographical market and the type of insurance you’re selling will define how much you have to spend to gain traction.

However, it’s worth mentioning that although you can run PPC ads for as little as five cents per click, insurance is the most expensive industry to target. A study of the U.S. market found that insurance keywords averaged at $54.91 per click, and it’s all down to the immense spending of the big insurance companies.

The main benefits of PPC for insurance brokers

Insurance brokers stand to open up a whole new channel when integrating PPC into their ad mix. Some of the main benefits include:

  • Increased visibility
  • Enhanced brand awareness
  • Ultra-precise targeted advertising
  • Cost-effective lead generation
  • Quick results

Of course, there’s a steep learning curve to PPC. Blunder around and it’ll eat up your budget quickly, which is why insurance agencies choose to hire PPC experts to set up and run their campaigns. Tao Digital offers a number of marketing packages for insurance brokers.

Setting up a PPC campaign for an insurance brokerage: The basics

Creating your first insurance PPC campaign is simple enough. The difficulty is in refining it. If you’re new to PPC campaigns, here are the basic mechanisms for building your first campaign:

  • Decide on your goals (lead generation, brand awareness, quote requests, etc.)
  • Identify relevant keywords. The Google Keyword Planner is an ideal tool as a starting point.
  • Create your ads that highlight your selling points and fuel clicks.
  • Build dedicated landing pages to convert visitors and accurately track your results. Ensure that it matches the content of your campaign and ad.
  • Set up a budget that makes sense for you. Too low and your ads won’t appear. Too high and you risk overspending.

Although it sounds simple, the complexity of PPC ads is in testing and ensuring that your returns measure up with your spending. Like all types of ads, there’s a learning curve, so start small and scale up as you start to see results come in.

Tracking the results of an insurance broker PPC campaign

Switch on analytics and enable conversion tracking with your first campaign to see what’s working and what isn’t. It will tell you more about where you should be allocating your budget and what resonates with your target audience.

Tracking is also the key to effective A/B testing because it will tell you where to make adjustments, whether to your ad or your landing page. Plus, as you get more experience, you can begin using tracking to drill down into different metrics, such as audience demographics, location, and more.

Without tracking, you’re essentially taking a shot in the dark every time and hoping for the best.

Insurance broker PPC with Tao Digital

PPC ads are among the most powerful advertising tools for the insurance industry, but they’re also highly competitive and difficult to master. If you’re going to dislodge the competition and make a profitable return on your ad spend, you need the touch only a professional can bring.

At Tao Digital Marketing, we have the experience to steer you through the growing pains of PPC ads through our PPC management and start generating results for your insurance agency quickly. If you’re looking for a bespoke strategy that drives growth, contact the Tao team to learn more about how we can support your brokerage now.